A baby girl reportedly sustained serious head injuries, including a concussion and a broken nose, when she fell from a portable carrier held by a flight attendant who was toting her down the steps of a Boeing 737.
The 5-month-old was flying with her mother aboard Pobeda, a low-cost subsidiary of Russian airline Aeroflot, when the accident occurred, according to British newspaper The Mirror. The plane had landed at Russia’s Surgut Airport when a male flight attendant noticed that the baby’s mother – who is unidentified – had her hands full with bags. He offered to carry the baby off the plane.
What the crew member did not notice was that the girl was reportedly not strapped in properly, so she was able to slide out of the carrier and crash her head onto the plane’s steps – in sub-zero temperatures, no less.
Paramedics arrived to rush the baby to the hospital, where she was treated for a broken nose and internal bruising that had led to a concussion. She was examined by specialists, including a neurologist, for her head injuries.
An anonymous source told the Mirror that the flight attendant had “sincerely wanted to help the customer,” and even took it upon himself to visit the baby and her mom in the hospital. He was reportedly turned away for privacy reasons.
Yahoo Lifestyle reached out to Pobeda for comment and to learn the baby’s condition. A spokesperson for the airline released a public statement after the incident. In it, the airline took full accountability. The apology reads:
“We are very sorry. The accident truly did happen. A very careful investigation is being conducted now, and we will inform about the details later. The air carrier will fully compensate all the expenses associated with the treatment of the child.”